Gravity Streamlines Utility Bill Management with AI Agents

Now more than ever, energy costs are demanding attention.

U.S. commercial electricity prices increased 10.7% in the last year, with states like Virginia, Ohio, and Pennsylvania seeing increases of more than 20%. Despite this, most companies still manage utility bills the same way they did a decade ago: spreadsheets, manual audits, and legacy tools that require an energy specialist to operate.

The cost of that inertia is significant. An estimated 80% of companies overpay on utilities, leaving billing errors, tax exemptions, and consumption anomalies unaddressed for months. Errors hide, refunds go unclaimed, and teams struggle to connect utility data to energy management or emissions reporting. As a result, companies leave $2 trillion in inefficient energy spend on the table every year.

Today, Gravity is launching Utility Bill Management, a new product that uses agentic AI to automate how companies collect, audit, and act on every utility bill. The launch follows a successful pilot in which Gravity has already unlocked millions of dollars in refunds and cost savings for early customers like MiddleGround Capital, a private equity firm with more than $3.4 billion in assets under management across 15 portfolio companies.

Centralize Data Across Every Site

Companies often draw electricity from one provider, natural gas from another, and water, fuel oil, and propane from others still. Each comes with its own billing format and account portal, making it difficult to track spend and consumption across multiple sites. Sustainability teams face another version of this problem: the same data that belongs in a utility dashboard also belongs in an emissions report, but most companies enter every datapoint twice.

Gravity ingests electricity, natural gas, water, steam, fuel oil, propane, and waste bills into a single platform, through direct integrations with over 9,000 utility providers or via PDF. The same consumption data that drives the spend dashboard automatically populates Scope 1 and Scope 2 emissions calculations, with no second upload or reconciliation step. Users can also project future utility spend alongside actuals, with adjustable assumptions at the meter and site levels.

Pull Data from Every Bill in Seconds

Extracting usable data from utility bills is harder than it sounds. Every utility provider uses a different format, line items are inconsistently labeled, and global companies receive bills in multiple languages. Most teams default to paying legacy software platforms and service providers for manual entry and review, which is slow and error-prone.

Gravity uses agentic AI to extract structured data from every bill in seconds, pulling line items, charges, rates, and meter readings from PDFs without manual intervention. Every extracted value is linked back to its exact location on the original bill in a side-by-side interface, so users can verify any number without digging through the source document.

Uncover Hidden Errors and Savings Opportunities

80% of companies overpay on utilities because bills are riddled with errors. Finding these errors and associated savings opportunities requires knowing what to look for. A tariff misassignment is invisible without the right rate schedule for that site. A sales tax exemption goes unclaimed without knowledge of the filing rules for that state. A slow water leak compounds for months before it registers as a concern. Most companies don’t have time for systematic audits or can only review a fraction of accounts.

Gravity audits every bill with a combination of deterministic rules and AI agents. Rules handle unambiguous checks like tariff mismatches and inactive meters. Agents handle the contextual calls, such as whether a consumption spike reflects a billing error or a legitimate operational change, and whether a facility qualifies for a rider opt-out under the applicable state regulations. 

Gravity identifies seven categories of insights at launch: consumption anomalies, power factor penalties, incorrect rate tariffs, optional rider surcharges, inactive meters, water leaks, and sales tax exemptions.

Act on Every Insight to Reduce Costs

Most utility audits stop at summary findings. Acting on them is left to overstretched teams: finding the right vendor, navigating the filing process, and managing the project to completion. Without a clear path from insight to execution, recommendations gather dust.

Gravity connects every insight to an action. Users can kick off a reduction project directly from the platform, schedule a call with Gravity's in-house energy management team, and access vetted implementation, incentive, and financing partners through Gravity's Energy Management Marketplace, which has already generated tens of millions of dollars in customer savings since its launch in August 2025.